Submitted Jun 22, 2009 in Knowledge Base
Welcome to our Helpdesk System. Here you can submit your request for Tweetboard help. You will also find helpful documents, detailing how to accomplish many common tasks related to Tweetboard in our Knowedge Base (a work in progress).
Tweetboard creates an instant Twitter-powered forum for your website. It is displayed on each page as an non-intrusive side-tab that you, or your site visitors, "slide out" on-demand.
Tweetboard pulls your Twitter stream in real-time, reformatting tweets into threaded conversations with unlimited nesting. Conversations that spun off the original conversation are also threaded in-line, giving users full perspective of what's being discussed, beyond what is possible by tracking tweets (and their replies) via Twitter or any client or application available today.
Tweetboard is also a powerful viral tool that engages your website visitors by notifying them of new activity (in the board) "since their last visit". A tab at the left side of their screen gives them an instant visual prompt of what's going on: a red notifier indicates that there *are* new tweets "since their last visit". Each time your webiste visitors post via your Tweetboard, a link back to the corresponding conversation is appended to their tweet, creating a viral stream of traffic proportional to the volume of tweeting performed via your Tweetboard.
At the moment, Tweetboard is in Private Alpha. It is not publicly available, however, we are giving out "Alpha Invites" on a per request basis. If you want to join us during the Alpha testing phase, simply click the blue button on the home page, which will take you to twitter to tweet a pre-formatted request.
To install Tweetboard Alpha, simply add the following code to your website, above the </body> tag, preferrably above other 3rd party tracking codes such as Google Analytics, make sure you change the username to yours:
<script type="text/javascript">
var _tbdef = {user: 'yourtwitterusername'};
(function(){
var d = document;var tbjs = d.createElement('script'); tbjs.type = 'text/javascript';
tbjs.async = true; tbjs.src = 'http://tweetboard.com/tb.js'; var tbel = d.getElementsByTagName('body')[0];
if(!tbel) tbel = d.getElementsByTagName('head')[0]; tbel.appendChild(tbjs);
})();
</script>